For East Sussex NHS, new measures overseen by the Care Quality Commission mean their efforts to improve their services have completely failed. The East Sussex NHS is rated inadequate.
The CQC recommends having an unannounced follow-up inspection on March because the inadequate recommendations have not been followed by the hospital. Chief Hospital Inspector Professor Sir Mike Richards said the trust had lacked improvement on “underlying cultural issues” within the East Sussex Service. He said this has been apparent for quite some time.
According to East Sussex NHS Acting Chief Executive Richard Sunley, they apologise to have let down people who used their services and the staff and colleagues for not bringing the proper healthcare standard East Sussex deserves.
East Sussex NHS lacked quality in terms of safety and leadership. The March report indicated “staff bullying” and a great disconnect between the trust board and the staff.
Meanwhile, all care services were rated as good with staff providing the highest quality of healthcare for patients. They are treated with compassion, dignity and respect.
The CQC said staff-management relationships play a huge role in providing top medical care. Many superiors tend to ‘step-over’ underlings for minor discrepancies. Patient confidentiality comes a close second to the top drawer of failures by the hospital.